Reference

Legal clarity before you join

Blackjack, Lucky 7, Crash X and UPI wallet access sit under clear 7news legal terms, so your account rules are easy to check before you join.

India access rulesUPI receipt contextData request pathLocal law applies
7news Legal clarity before you join
CONTACT ROUTES

Reach the right legal desk

For legal questions, send the account email, the date of the action, and any UPI, Paytm or PhonePe reference you want us to trace.

Legal email Use our legal inbox for terms, privacy, cookie, retention or account-access questions. Include your account email and a short issue summary, but do not send payment PINs, passwords or full identity scans unless we ask.
Chat handover Start in chat when you need the fastest route to the legal desk. Our team can tag the case, capture the date, and move it out of the regular service queue.
Record requests When a legal request needs records, we may ask for a masked payment receipt, account email, or device detail. We use those files to match the request and record the outcome.
ACCOUNT RECORDS

Your records handled with care

Legal handling is built into the account flow, not treated as an afterthought. We collect only the records needed to run the account, protect wallet events, answer rights requests and keep a…

Data minimisation

We ask for account details, identity checks and payment references only when they serve a legal or security purpose. Extra files are not requested for curiosity, and sensitive scans are handled through restricted queues.

Cookie choices

Cookie records help us remember consent choices, session state and fraud signals. You can ask what categories apply to your account, and we will explain which are needed for login safety.

Security logs

Password resets, new-device alerts and wallet changes are logged with time, IP range and device clues. If you dispute access, those logs help us trace the event without exposing another account.

Retention windows

We keep account, payment and dispute records for periods required by law, tax, fraud control and complaint handling. When a record no longer serves those purposes, it is deleted or anonymised.

Correction requests

If your name, email or phone number is wrong, ask for a correction through support. We may require proof where a change affects withdrawals, dispute records or prior legal messages.

Contact ownership

Legal replies come from channels we control, and we do not ask for passwords or payment PINs. If a message seems unusual, send it back to support before acting on it.

Legal answers before account changes

Questions about legal rights usually come down to access, data, wallet records and how fast we can change an account. The answers below explain the choices you have, the checks we make, and the proof we may need. For anything tied to your location, eligibility depends on local law and is available where local law permits. Keep your account email ready when you contact us.

It covers the terms that apply when you create, access or change your account, plus how we handle wallet records, identity checks, cookies, data requests and disputes linked to your account activity.

You may open an account only where local law permits access. If your location, identity or account details raise a legal concern, we may restrict access until the check is complete.

Contact support from your account email and ask for the data connected to your profile. We verify the request first, then share the categories we hold and the route for delivery.

Yes, you can request a correction for details such as name, email or phone number. We may ask for proof if the change affects withdrawals, identity checks or past dispute records.

A withdrawal may be checked when account names, payment references or risk signals do not match. The check protects the legal record and helps confirm that the request came from you.

Record periods depend on the type of data and the legal reason for keeping it. Payment, tax, fraud and complaint records may be retained longer than general account preferences.

Our support team routes term disputes to the legal desk with your account email, dates and related receipts. We then check the records and reply through a channel we control.